Terms & Conditions

Fees, Deposits and Refunds

  • You may have 1 free trial per class.

  • If you do not attend your free trial you forfeit your right to another free trial for that class – if you rebook your next class will be chargeable – this could be a deposit towards the class or the full class charge.

  • Classes are charged termly or in 4 week blocks. 

  • Refunds will not be given for non-attendance. 

  • If you are not able to attend your class please inform Bella with as much notice as possible.  

  • If you have a holiday booked please inform Bella with 2 - 4 weeks notice. 

  • If a class has to be cancelled due to Bella being unwell these classes will be rearranged, or you will receive class credit.

  • If you decide to leave Vixen Dance and Fitness please inform Bella, giving 1 full terms notice. Without this notice a cancellation charge of 50% of your agreed terms will apply. Should you have any questions, please contact Bella to discuss further.

Payment

  • Vixen Dance and Fitness uses a recurring payment system (GoCardless) to make it as easy for you as possible. Please fully read their terms and conditions. GoCardless is a flexible system which allows Bella to create personalised payment options that suit you (for example, set a specific day of the month). If you would prefer not to have your payments recurring monthly a single payment can also be created through the same system.

  • Payments are deducted termly or monthly. PAG or weekly payments are not available.

  • Refunds are not applicable for non attendance.

  • If a class is cancelled by Bella Reid/Vixen Dance & Fitness this class will be replaced or you will be given a class credit. 

  • The GoCardless system will automatically try to deduct your payment should the payment fail. 

  • Bella Reid/Vixen Dance & Fitness reserves the right to charge a late payment interest fee at the current percentage and a recovery cost at a minimum of £40 should your payments be later than 30 days.

  • Further action may be taken if payments aren't received after 30 days.

  • For more information please contact Bella.

Register, Attendance and Absence

  • A register for all classes is maintained by Bella and records participants attendance/absence.

  • If you/your child watches the class and does not participate that is still classed as attending the class and will be chargeable.

  • If you/your child cannot attend the class for any reason please inform Bella with as much notice as possible.

  • If you/your child is going to be late to classes please inform Bella with as much notice as possible. You/your child's class will start without you if you/they are late.

  • Classes are charged either termly or in 4 week blocks. There are no refunds for non attendance.

Withdrawal from Classes

  • Please inform Bella if you/your child would like to withdraw from classes giving 1 full terms notice. If this notice has not been given a 50% cancellation charge will apply.

Permission

  • You must sign a consent form and/or on behalf of your child to attend classes. This form requests personal details including medical conditions, for the purposes of safety. It also requests permission for Bella (certified first aider) to provide first aid to your child if needed, including if emergency services are needed to attend. You may opt out of this at any time

  • You and/or on behalf of your child will be requested to opt into/out of photographic/video consent. This is in accordance with the online/social media policy. You may opt out at any time.

  • Physical contact in some classes is necessary for the purposes of safety. If you have any concerns please contact Bella.  

Discounts 

Troop Class Discount

Great for adults or children who like to do more than 1 class per week.

5% discount to attend 2 classes per week

10% discount to attend 3 classes per week 

15% discount to attend 4 Classes per week 

T&Cs - Discount applied to single participants - either adults or children participating in more than 1 class per week. 

Vixen Family Discount

More than 1 person in your household attending classes? Great the more members the bigger discount! 

5% for siblings or x1 adult and x1 child attending x1 class each per week

10%-15% discount for 3 or more members of the family attending a minimum of 3 classes.

T&Cs - At least x1 adult and x1 child from the same household may join the classes and receive the discount.

Communication & Correspondence

  • Any communication regarding individual students will be sent to the primary account holder.

  • Bella cannot be held responsible for incorrect information of the account holder.

Content

  • Bella reserves the right to change timetables, advertisements or any other content without prior notice. The content published was correct at the time of publishing.

  • Bella reserves the right to change any of the terms and conditions at any time for the benefit of the students, parents, participants or the Vixen Dance and Fitness business.

Agreement to T&Cs

  • Upon enrolling you will be asked if you agree to the above terms and conditions and relevant policies. Please ensure you have read all the information carefully. You will not be enrolled into classes until the relevant documents have been accepted including the gocardless account.